Last updated: 6 November 2026

At Ridakart, accessible at https://ridakart.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share your information when you visit our website or purchase from us.

1. Information We Collect

When you browse our website, register an account or place an order, we may collect the following information:

  • Name and contact details, including email address and phone number.
  • Billing and shipping addresses.
  • Order details, purchase history and transaction information.
  • Account login details and preferences.
  • Technical information such as IP address, browser type, device information and website usage data.
  • Information you provide when contacting our customer support team.

2. How We Use Your Information

We use your information to:

  • Process, confirm and deliver your orders.
  • Manage payments, refunds, cancellations and returns.
  • Provide order updates and customer support.
  • Manage your account and improve your shopping experience.
  • Prevent fraudulent transactions and protect website security.
  • Send service-related communications and, where permitted, promotional updates.
  • Improve our products, services and website performance.

3. Payments

Payments made on Ridakart may be processed through third-party payment gateways. Your payment information is handled by the relevant payment service provider according to its privacy and security practices. We do not intend to store your complete card details on our website.

4. Sharing Your Information

We do not sell your personal information. We may share relevant information with trusted service providers when necessary to operate our business, including:

  • Payment gateway providers to process transactions.
  • Courier and logistics partners to deliver orders.
  • Website hosting, security and technical service providers.
  • Authorities or legal agencies when required by applicable law.

5. Cookies

Our website uses cookies and similar technologies to maintain your shopping session, remember preferences, support account login, manage your cart and improve website functionality.

You can control or disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

6. Account Information

If you create an account, we store the personal information you provide in your account profile. You may be able to view or update your information through your account. You can also contact us to request correction or deletion, subject to applicable legal and record-retention requirements.

7. Order and Transaction Records

We retain order and transaction information for as long as necessary to manage purchases, provide customer support, handle returns and refunds, maintain business records and meet legal obligations.

8. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration or disclosure. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

9. Your Privacy Rights

Subject to applicable laws, you may request access to, correction of or deletion of your personal information. You may also request details about how your information is used or withdraw consent where applicable.

Some information may need to be retained for legal, accounting, security or order-related purposes.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including payment providers. We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies before sharing personal information.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information to us, please contact us so we can review the matter.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised update date.

13. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact Ridakart through our Contact Us page.